bd345's Privacy Policy — Your Data Is Our Responsibility

This privacy policy ("Policy") relates to the online betting and casino services operated by bd345 ("we", "us", or "Platform"). By using the bd345.mom website, you ("user" or "you") agree to the terms of this Policy.

bd345 is committed to ensuring a safe and transparent digital environment for users in Bangladesh. The purpose of this Policy is to clearly inform you about what types of data we collect, why we collect it, how it is used, and what steps we take to protect your information.

1.1 Identity Information

When you create an account or use our services at bd345, we may collect the following identity information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)

1.2 Financial & Transaction Information

To facilitate deposits and withdrawals, we collect:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts
• Records of bonus and promotion usage

We never store full payment card numbers or banking passwords.

1.3 Technical & Usage Information

To improve service quality and ensure security, we automatically collect certain information:

• IP address and device information
• Browser type and operating system
• Site access time, session duration, and pages visited
• Information collected through cookies and similar tracking technologies

bd345 uses collected data only for the following legitimate purposes:

1. Account management and identity verification — to create accounts, enable login, and ensure secure access.
2. Financial transaction processing — to complete deposits, withdrawals, and bonus payments.
3. Customer support — to resolve your issues and respond to inquiries.
4. Fraud prevention — to detect unauthorised account use and prevent fraud.
5. Legal compliance — to comply with applicable laws and regulations.
6. Service improvement — to analyse user experience and enhance the platform.
7. Responsible gaming — to identify potentially risky behaviour and provide the necessary support.

bd345 does not sell or rent your personal information to any third party. However, in certain circumstances we may share limited information with trusted partners:

• Payment providers: bKash, Nagad, Rocket, Upay, and approved banks receive the information needed to complete transactions.
• Identity verification services: Technology partners for account verification.
• Technology service providers: Cloud and hosting service providers for platform operation.
• Legal authorities: In response to court orders, investigations, or legal obligations.

4.1 Use of Cookies

bd345 uses the following types of cookies:

• Essential cookies: To maintain login sessions and ensure core functionality. The site cannot work properly without these cookies.
• Functional cookies: To remember user preferences and settings (such as language selection).
• Analytical cookies: To collect statistics for understanding site usage.

4.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings, though some features may become limited as a result. For details on managing cookies in your browser, refer to your browser's help section.

5.1 Retention Period

We retain your information only for as long as necessary or legally required:

• Active account data for the entire duration the account remains open.
• Financial transaction records for the period required by applicable law.
• Even after account closure, certain data may be retained for fraud prevention and legal compliance purposes.

5.2 Security Measures

bd345 applies industry-standard technical and administrative measures to protect your data:

• SSL/TLS encryption: All data transfers between your browser and our servers are encrypted.
• Encrypted data storage: Sensitive information is stored using encryption.
• Access controls: Only authorised personnel can access the data they need.
• Regular security reviews: Periodic audits to identify system vulnerabilities.
• Firewalls and intrusion detection: To prevent unauthorised access.

Even so, no one can guarantee complete security on the internet. If you notice any security issue, please contact us.

bd345 respects your data rights. You may exercise any of the following rights at any time:

1. Right of access: You may request to know what information we hold about you.
2. Right to rectification: You may request correction of any inaccuracies in your information.
3. Right to erasure: In certain circumstances you may request deletion of your data, though this may not be possible where legal obligations apply.
4. Right to object: You may object to the use of your information for marketing purposes.
5. Data portability: You may request your information in a structured format.
6. Unsubscribe from marketing communications: You may opt out of promotional messages or emails at any time.

To exercise any of these rights, contact us at [email protected]. We are committed to responding as quickly as possible.

bd345 strictly follows a 21+ age policy. Our services are intended only for those aged 21 and above. We do not knowingly collect any information from minors.

If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed. If you believe a minor is using our services, please let us know.

In some cases your information may be stored or processed on servers located outside Bangladesh. For any international data transfer, we ensure that applicable security standards are met and that the necessary contractual arrangements are in place to protect your information.

The bd345 platform may at times have connections with third-party service providers (such as game providers Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). These third parties have their own privacy policies that apply to your interactions with them.

bd345 is not responsible for the data collection and usage practices of third parties. It is therefore advisable to read a third party's privacy policy before using their platform.

bd345 reserves the right to periodically review and update this privacy policy. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of the Policy.
• Where possible, send a notification to your registered email.
• Display a notice on the platform.

Continued use of the service after changes are made will be taken as your acceptance of the updated Policy.

This privacy policy is governed by applicable laws and regulations. Any dispute arising in connection with this Policy will be subject to the jurisdiction of the relevant competent legal authority. bd345 is committed to always complying with applicable data protection laws.